My latest ramblings
A Leader's Script for Giving Difficult Feedback
The most effective method is to use a structured, non-confrontational framework that focuses on a specific, observable behavior, its tangible impact, and a collaborative discussion about next steps, rather than delivering personal criticism.
Having that list of people you’ll never work with again (and not letting them know they are on it)
At the end of the day, dealing with difficult co-workers is just part of the job. Stay calm, keep doing your thing, and don't let anyone else drag you down. By taking the high road and staying true to yourself, you'll come out on top, no matter what.