Episodes
EP42 - Think About the Edges with Tanbir Grover
Jan. 22, 2023
You don't need to consistently look for big, humongous changes in your organization. According to Tanbir Grover , Chief Marketing and Digital Officer at Pet Valu , thinking about and focusing on the edges is critical as most…
EP41 - Be Reckless and Break Things in Your First 90 Days with Shilpa Arora
Dec. 8, 2022
It takes a strong leader to be vulnerable and ask their teams, "can we do it this way?" and if it doesn't work, admit that it's okay. It takes an even stronger leader to speak with all new hires as they come on board, empowe…
EP40 - There is Always the Next and the Never Done with Meghan Nameth
Nov. 12, 2022
As marketing teams change their focus from successful campaign launches to measuring outcomes in an agile operating model, there is a fundamental shift requiring significant trust from the rest of the organization taking pla…
EP39 - Finding Patterns Of Things Not Working With Michael Roberts
Oct. 10, 2022
Michael Roberts, CMO of MetLife, believes in outcomes, so much so that in the organizations he has had a chance to lead as a senior marketing executive, he has changed team structures and operating models to focus on outcome…
EP38 - The Digitization of Sports with Christina Litz
Feb. 25, 2022
There is no question that digital technology is impacting all verticals and businesses, affecting both the customer experience and how organizations make money. The sports industry in particular, is undergoing rapid change a…
EP37 - Building the World's Most Loved Payments Company with Nic Beique
Jan. 31, 2022
According to Nic Beique , the payments space is generally boring, but his goal is to build a payments company that is loved by his customers and that can be the heartbeat of their customers success. Nic tells me that it woul…
EP36 - Homeownership as a Service with Daniel Dubois
Jan. 4, 2022
When Daniel Dubois did the research, he realized that it takes an average of 27 years for the typical first-time Canadian urban home buyer just to save up for the recommended 20% down payment. That's when he and his co-found…
EP35 - The Future is Bright on Pinterest with Erin Elofson
Dec. 4, 2021
Pinterest is not really social media in the traditional sense, it's more personal media. As the "ultimate discovery platform", Pinterest is just in its very nature, a place where people feel hopeful when they are thinking ab…
EP34 - Building Live Learning Empires with Candice Faktor
Nov. 23, 2021
Candice Faktor is on a mission to help creators make a living teaching what they love by re- imagining the future of learning through her platform, Disco . She believes the future is learning live together and Disco's visio…
EP33 - Build and Grow Your Content Business with Brett Chang
Nov. 8, 2021
Ever hear of The Peak ? Well if you haven't it's time to change that. The Peak is a daily newsletter covering the latest Canadian and global business, finance and tech news in a fun and informative daily email. Over 42,000 C…
EP32 - Find Your Flywheel and Institutionalize Your Information Consumption with John Boynton
Nov. 1, 2021
Most companies don't bother spending time thinking about how they can create their own flywheel. The flywheel that comes from digitally transforming their business, and finding ways that one new business model or revenue str…
EP31 - Banks Need to Balance Automation and Human Advice to Win with Maja Neable
Sept. 27, 2021
In a world where consumers are moving their banking transactions online and leaving branches as remnants of the past, how does one bank differentiate themselves from the other? According to Maja Neable , Chief Marketing Offi…
EP30 - BenchSci wants to bring new medicine to patients 50% faster with Simon Smith
Sept. 13, 2021
For anybody who is not familiar with it, there is a real productivity crisis in the pharmaceutical industry and they have even given it a name, which is Eroom's law , the opposite of Moore's law. Moore's law states that ever…
EP29 - Maple is Canadian Made Healthcare IP For the Entire World with Dr. Brett Belchetz
July 25, 2021
The Canadian healthcare system is typically ranked as either the lowest ranked or second lowest ranked performing healthcare system of all developed world nations. Our physicians are great. Our procedures, world class. Then …
EP28 - Twitter is the Conversation Layer of the Internet with Paul Burns
June 21, 2021
Paul Burns is the Managing Director of Twitter Canada. Did you know that 1 in 5 North Americans use Twitter and 500 Million tweets are sent every single day? It is a platform with scale and is designed to generate conversati…
EP27 - What is a Retail Media Network with Dana Toering of Walmart Canada
May 26, 2021
Consumers spent $861.12 billion online with U.S. merchants in 2020, up an incredible 44.0% year over year. That’s the highest annual U.S. ecommerce growth in 20 years and It’s also nearly triple the 15.1% jump in 2019. With …
EP26 - The Future of Loyalty is Data with Derrick Fung
April 26, 2021
What is the future of loyalty? Capturing and rewarding consumers for their time, money and thoughts. When Derrick Fung thinks about Drop as a company, ultimately the big vision is to build both the world's most personalized …
EP25 - Are You Really Listening to Your Customers with Shannon Katschilo of Medallia
April 6, 2021
Your customers have so many options, so many different ways that they can relay feed back to you. Sometimes they call you, other times they fill in surveys. If you're like me, sometimes you just go to Twitter and shout it ou…
EP24 - How to stay Relevant on Marketing, Technology and Other Stuff with Jed Schneiderman
March 14, 2021
Jed Schneiderman is a proven entrepreneur, and executive in the marketing, media and technology space. When I think of Jed, I think of someone who is known for his thought leadership on topics ranging from marketing and tec…
EP23 - The Future of Agencies is in Driving Total Customer Experience
Feb. 15, 2021
Jeff Greenspoon thinks that the future of agencies is really in driving total customer experience. Jeff is currently the President of the dentsu Solutions Group in the Americas and the CEO of Dentsu Canada.
EP22 - Solving Some of the Hardest Problems That Don't Really Exist Today
Jan. 17, 2021
Can lightning strike twice for Andrew Chau? The co-founder of SkipTheDishes is now going for a second hit with Neo Financial, a digital bank built from the ground up to give Canadians the most rewarding spending and saving e…
EP21 - Entrepreneurs Should Take the Offer, Then do it All Over Again
Dec. 9, 2020
Ghassan Halazon is a serial e-commerce entrepreneur with a decade of scaling some of the country’s most coveted digital brands. Ghassan is the Founder and CEO of Emerge Commerce Inc., an acquirer and operator of niche e-comm…
EP20 - The Big Push, Taking Women-led Companies From Seed to Series A and Beyond
Nov. 24, 2020
At The Big Push, Sharon Zohar and team challenge the traditional accelerator model by tapping into a collective of business and technology executives ready to provide hands-on services and support to create actionable and me…
EP19 - Turning a Pick-Up Culture Into a Delivery Culture
Oct. 25, 2020
In this episode of Fine Tune, Kevin Edwards, CEO of SkipTheDishes and I discuss topics including the natural shift of consumer behaviour to more self-serve and digital. We also talk about growing a company in a smaller marke…